
Sara Jalilian
Senior Product designer
San Francisco, US
About me
Strategic and systems-minded product designer with 6+ years of experience designing for scale in highly regulated environments. Specialized in turning complexity into clarity through enterprise components, end-to-end onboarding, and AI-powered tooling. Known for driving alignment across teams, embedding design into systems and tools, and shipping experiences that elevate quality, speed, and usability.
Experience
San Francisco, CA
Senior Product Designer
Jun 2023 – Present
U.S. Bank
Led redesign of enterprise-wide Global Comparison Table into a scalable, modular component—boosted usability by 92% and cut production time by 40%. Developed Figma templates and AEM-ready structures to accelerate implementation across teams.
Designed Business Essentials onboarding for microbusinesses—aligned stakeholders through assumption mapping and journey workshops. Reduced onboarding time by 60% and improved setup clarity through simplified IA and visual flows
Created AI-powered Visual QA plugin for Figma to audit Shield Design System compliance in real time—reduced review overhead and increased design consistency across 100+ digital products
Partnered with engineering, system teams, and accessibility to codify rules, repair logic, and actionable feedback into scalable tools
Led discovery workshops using JTBD, How Might We, and assumption mapping to align cross-functional teams in complex ecosystems
San Francisco, CA
User Experience Architect
May 2022 – Jun 2023
U.S. Bank
Designed onboarding flows for lending products, reducing application abandonment by 14%
Introduced service design blueprints for loan processing, aligning customer and internal workflows for faster approvals
Collaborated with accessibility specialists to ensure compliance and enhance inclusivity in digital banking experiences
Santa Cruz , CA
UX Designer & Researcher
Sep 2021 – Feb 2022
Tech4good
Conducted research and usability testing for non-profit digital tools, informing design changes that increased adoption by 30%
Developed personas, journey maps, and prototypes for social impact projects serving underrepresented communities
San Francisco, CA
Designer
Aug 2019 – Jul 2021
Studio g Architect
Translated user needs into architectural designs—developing client concepts and coordinating between spatial design and user flow principles
Education
San Francisco, CA
2017
California College of The Arts
BFA Interior Design
Seattle, WA
2014
Islamic Azad University
BS City Regional Planning
Certifications
UserZoom Essentials
UserTesting University, May 2025
Team Leadership
McKinsey & Company, Dec 2024
Design Thinking: Understanding the Process
LinkedIn Learning, Jul 2021
Figma for UX Design
LinkedIn Learning, Jul 2021